Refund policy
7-Day Replacement Policy
You have 7 days from the date of delivery to inform us of any size or product issue and raise an exchange request. To do so, send us a WhatsApp message at +91 9328214605. You will receive a response within 48–72 working hours.
Exchange by Domestic Customers
Size Exchange:
If you face a size issue with your product, message us on WhatsApp at +91 9328214605 within 7 days from the date of delivery. We do not currently offer a reverse pickup service, so you will need to self-courier the item to our address, and the shipping cost will be borne by you.
Please note: reverse pickup is not available. When sending the item back, please write your name and mobile number on the package.
- Exchanges are allowed only for size issues.
- Exchanges are not offered for a change of product (product-to-product exchange).
- Items purchased during offers or discounts are not eligible for exchange.
Returns
We do not accept returns once an item has been sold.
Damaged or Wrong Item Delivered
If you receive a damaged, defective, or incorrect item, we will replace it using the fastest courier facility available. Every product is quality-checked in 3 stages before it leaves our warehouse, and this process is recorded for reference. If an issue still occurs, we will resolve it for you.
When Exchange Is Not Accepted
Customised or made-to-order items are not eligible for exchange.
Cancellations
Orders cannot be cancelled once placed.